AI Agent vs. Chatbot: Whatâs the Difference?
đ Introduction: Automation Is Evolving As artificial intelligence continues to evolve, so does the terminology. Two terms often used interchangeablyâbut fundamentally different in functionâare chatbot and AI agent. While both engage with users and simulate conversation, only one is capable of reasoning, decision-making, and autonomous action. Think of a chatbot as a talker. An AI…